About
Beauty LAB is a place where comfort, knowledge, and personalized attention combine to create a unique, relaxing and rejuvenating experience for you. We offer thorough full body waxing services and the latest advancements in skincare for women and men. Our one-on-one sessions are specifically customized to our guests' individual needs.
Columbia Location
POLICIES
Guests may checkin up to 5 minutes before the start time of their appointment. You will be unable to checkin after the appointment start time. We do not offer a late arrival grace period. Please take care of all personal needs prior to the start time of your appointment.
If you miss your appointment checkin, we have these options for you.
1. Upon arrival, If the next immediate appointment time is available, you may move your missed appointment to this new time without incurring a charge. If the next immediate appointment time is unavailable, you may wait to see if an appointment becomes available or request a reschedule option.
2. With a 25% reschedule fee, you may reschedule to an available time within 24 hours of the original appointment time.
3. With a 50% cancellation fee, you may cancel your appointment and schedule a new time for any day available.
If you are not checked in by the appointment start time, your appointment time may be given to the
next waiting guest or your appointment will be rescheduled or cancelled with a fee.
If you are going to miss your checkin time, please give us a call at 410-456-0001. Calling to notify the phone operator of a late arrival does not change our policies, but we will be able to assist you with rescheduling your appointment. Any appointment reschedule request by phone on the day of your appointment will incur a same day rescheduling fee.
Same Day appointment cancellations for any reason are subject to a cancellation fee of 50% of the total service amount.
Appointments can only be reschedule or cancelled without a fee the day prior to your confirmed appointment. Changes can only be made to your original appointment. Creating a second appointment in an attempt to reschedule an appointment will be automatically declined.
Removing a confirmed service on the day of an appointment will incur up to a 50% same day service cancellation fee. Please make all appointment adjustments up to the day before your appointment.
Guests who contact us after their appointment start time and miss their checkin are considered a missed appointment. Guests who do not show up for their appointments are considered a no show. Fees apply for missed and no shows.
Guests who do not show up for their appointment will not be eligible to book future appointments. These guests will be able to call for walk-in availability.
Starting May 1, 2022 All printed coupons will be void and will no longer be accepted. Only digital coupons will be accepted 1 per visit. Coupons cannot be used with any other online promotion, member rate service, special promotion, or discounted products or services. Coupons can only be applied to regular priced services or products.
All sales are final. No refunds will be given for any reason. Unopened and unused retail products may be exchanged within 7 days of purchase.
Please do not bring anyone who does not have an appointment to your appointment as they will not be allowed to enter the building. A parent of a minor guest may remain in the waiting area while a service is performed.
Anyone under the age of 18 is not permitted in the studio unless they have an approved appointment. If you bring a minor child to your appointment, we will not reschedule the appointment. Your appointment will be canceled and a same day cancellation fee will apply.
No minor walk-ins. No exceptions.
FAQ
Hard wax is primarily made of polymers, rosins, beeswax and oil. Hard wax (stripless wax) is applied warm directly to the skin with a spatula. The wax attaches itself only to the hair. This allows the wax to be removed from the skin with less discomfort. The low temperature also minimizes irritation. The warmth of the hard wax opens up pores and follicles to allow easier removal of the hair.
Hard wax is applied thicker than soft wax and is removed without strips. Unlike soft wax, hard wax does not stick to the skin, which makes it less irritating. Hard wax easily removes fine and coarse hair. Hard wax is great for face and full body waxing.
Beauty LAB + is a loyalty program without points allocation. There’s no need to keep track of loyalty cards or calculate dollars to points with Plus.
Eligible guests may choose from our basic no monthly commitment plan or become a monthly member to receive exclusive perks.
The Plus Member Plan is the best option for guests who commit to a monthly visit during the calendar year. Members receive exclusive discounts on skincare services, wax services and products.
There's no upfront monthly payments with our flexible billing. Plus Members do not have to commit to any single service, they may choose any service or select from 20+ member services and pay at their appointment.
Learn more here.
Yes, we offer a variety of high-quality after care products.
Shop Here
Yes you can purchase gift certificates here.
CAREERS
We are passionate about Experience. If you are too, this is the right place for you.
Beauty LAB carefully selects each professional to ensure they are a good fit with our vision and mission. At Beauty LAB, you'll have the opportunity to work with others that share and deliver on this high-quality commitment.
We’re looking to bring on a Maryland state Licensed Esthetician to provide exceptional full body waxing services.
Our perfect candidate is a self starter who maintains a positive attitude and atmosphere in the studio. One who demonstrates good time management as well as the ability to perform services requested in a competent, efficient and professional manner.
The candidate must embody the same talent, passion and professionalism we’ve come to be known for at Beauty LAB.
Required proficiency - Women’s full body waxing. (1+ year experience)