About
Beauty LAB is a place where comfort, knowledge, and personalized attention combine to create a unique, relaxing and rejuvenating experience for you. We offer thorough full body waxing services and the latest advancements in skincare for women and men. Our one-on-one sessions are specifically customized to our guests' individual needs.
Columbia Location
POLICIES
Appointment Arrivals
Arrive On Time - Check-In Window
We're looking forward to seeing you! To give every guest our full attention and keep the day running smoothly, we use a simple 5-minute check-in window.
Your check-in window: check-in is available 5 minutes before your appointment and closes at your start time. Please plan to arrive within those few minutes.
Arriving early? We appreciate the enthusiasm. Just note that we're unable to accommodate guests more than 5 minutes ahead, so we kindly ask you to time your arrival to the window.
Running late? We understand; life happens. But because your time is reserved exclusively for you, we're unable to offer a grace period. If you arrive late, we may not have enough time to perform your service, which may mean rescheduling and a fee of up to 50% of your service total.
Thank you for being mindful of your timing. It helps us give you, and every guest, the best possible experience. Guests who frequently arrive late or miss appointments may be subject to additional fees or reduced online booking access.
Appointment Changes
Cancellations, Reschedules & No-Shows
Your appointment time is reserved exclusively for you, so when plans change, a little notice goes a long way.
Need to cancel or reschedule? No problem. Service and time changes can be made up to the day before your appointment. Same-day cancellations and reschedules are subject to a fee of up to 50% of your service total.
One appointment at a time. Please make any changes to your original booking. Creating a second appointment to reschedule an existing one will be automatically declined.
Changing part of your service? Removing a service on the day of your appointment is treated as a same-day change and may include a fee of up to 50% of that service.
Missed appointments vs. no-shows.
- Missed appointment: you reach out after your start time or arrive too late to be seen.
- No-show: you don't make it to your appointment at all.
Fees of up to 50% apply to both.
No-shows & future booking. Because a no-show leaves your reserved time unfilled, guests who no-show may lose online booking access for future visits and would need to call us for same-day walk-in availability instead.
Thank you for giving us as much notice as you can. It helps us care for you and every guest.
Coupons/Promos
Starting May 1, 2022 All printed coupons will be void and will no longer be accepted. Only digital coupons will be accepted 1 per visit. Coupons cannot be used with any other online promotion, member rate service, special promotion, or discounted products or services. Coupons can only be applied to regular priced services or products.
Returns & Exchanges
All sales are final. No refunds will be given for any reason. Unopened and unused retail products may be exchanged within 7 days of purchase.
Visitors
Visitors & Guests
Your appointment is your time to relax, and we keep the studio calm and private for every guest.
Please come on your own. Anyone without an appointment isn't able to enter the building. A parent of a minor guest is welcome to wait in the waiting area while the service is performed.
Under 18? Anyone under 18 is welcome only with their own approved appointment. If you bring a child to your appointment, we will not be able to provide your service. The appointment will be canceled and a same-day cancellation fee will apply.
No minor walk-ins. No exceptions.
Thank you for helping us keep the studio calm and welcoming for every guest.
FAQ
What is Hard Wax & How Does It Work?
Hard wax is primarily made of polymers, rosins, beeswax and oil. Hard wax (stripless wax) is applied warm directly to the skin with a spatula. The wax attaches itself only to the hair. This allows the wax to be removed from the skin with less discomfort. The low temperature also minimizes irritation. The warmth of the hard wax opens up pores and follicles to allow easier removal of the hair.
Is it better than soft wax?
Hard wax is applied thicker than soft wax and is removed without strips. Unlike soft wax, hard wax does not stick to the skin, which makes it less irritating. Hard wax easily removes fine and coarse hair. Hard wax is great for face and full body waxing.
What is Beauty LAB +?
Beauty LAB + is a loyalty program without points allocation. There’s no need to keep track of loyalty cards or calculate dollars to points with Plus.
Eligible guests may choose from our basic no monthly commitment plan or become a monthly member to receive exclusive perks.
The Plus Member Plan is the best option for guests who commit to a monthly visit during the calendar year. Members receive exclusive discounts on skincare services, wax services and products.
There's no upfront monthly payments with our flexible billing. Plus Members do not have to commit to any single service, they may choose any service or select from 20+ member services and pay at their appointment.
Learn more here.
Do you have any products for Aftercare?
Yes, we offer a variety of high-quality after care products.
Shop Here
Do you sell Gift Certificates?
Yes you can purchase gift certificates here.
CAREERS
We are passionate about Experience. If you are too, this is the right place for you.
Beauty LAB carefully selects each professional to ensure they are a good fit with our vision and mission. At Beauty LAB, you'll have the opportunity to work with others that share and deliver on this high-quality commitment.
Licensed Esthetician
We’re looking to bring on a Maryland state Licensed Esthetician to provide exceptional full body waxing services.
Our perfect candidate is a self starter who maintains a positive attitude and atmosphere in the studio. One who demonstrates good time management as well as the ability to perform services requested in a competent, efficient and professional manner.
The candidate must embody the same talent, passion and professionalism we’ve come to be known for at Beauty LAB.
Required proficiency - Women’s full body waxing. (1+ year experience)